Remote Software Development Operations Support Specialist

A software development company is in need of a Remote Software Development Operations Support Specialist.

Core Responsibilities Include:
Prompting customers for information necessary to troubleshoot problem reports
Reaching out to customers by phone and / or screen share as necessary to understand problem reports
Participating in live chats
Required Skills:

Restaurant industry experience
Strong understanding of general business principles
Excellent problem-solving skills
Strong customer service skills
Clear and effective oral and written communication
Strong grasp of software and internet technologies

Tagged as: software