Marketing Intern (Remote) – Oops – Salt Lake City, UT

We’re looking for a marketing intern who:

• Has a passion for social media and deep knowledge of Instagram, TikTok, and Facebook. Experience with LinkedIn, YouTube, Twitter, and Pinterest is a plus.
• Has experience or interest in paid social and paid search.
• Is a strong and competent writer with the ability to adopt a playful brand voice and apply it consistently across channels.
• Is as interested in the “so what” as the “what”—wants to understand the impact of our efforts and offer takeaways and ideas for improvement.
• Has a basic understanding of SEO.
• Learns quickly, works independently, and is incredibly detail-oriented while also able to see the big picture.

In this role, you will:

• Help finesse our social media strategies across Instagram, Facebook, TikTok, and other channels, as relevant.
• Develop and maintain our monthly social media content calendar.
• Help generate copy and content for social media, including captions, reels, TikTok videos, stories, etc.
• Help grow our social media accounts through audience engagement and strategic use of hashtags.
• Assist with the development and management of paid social and paid search campaigns.
• Assist with the creation of marketing emails.
• Help write copy for print and digital marketing materials.
• Keep a close eye on paid and organic metrics and share insights.
• Stay in-the-know about marketing trends and best practices.

Our mission:

• People change their minds—it’s part of being human. Our mission is to reliably make those moments easier to navigate through a better, simpler, less-tedious process of returning purchases. We save people time, energy, and wasted money so they can spend them on things they love.

Our values:

• Empathy is everything: We empathize with the people who make Oops possible and aim to walk a mile in their shoes to understand their worlds.
• People, not employees: Work should complement a healthy and holistic life, not define it. Our goal is to create an environment that enables holistic living for our team.
• Build for sustainability: By improving the efficiency of consumer returns, we aim to reduce and ultimately eliminate our carbon footprint.
• We win together: Our strength as individuals enables and inspires our team. We build each other up and sink or swim together.
• Fail fast and fail often: We make rapid data-driven decisions, ship “good enough” to test hypotheses, and learn quickly from our mistakes.
• Seek simplicity: We’re disrupting clunky processes with elegant, simple solutions that are so easy, that anyone can use them.
• Authenticity breeds trust: Genuine interactions with team members, customers, and partners is the foundation of trust that powers Oops.